Returns & Exchanges
At NYRALONDON, we want you to be completely satisfied with your home decor; if you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure all products are returned in their original packaging and in unused condition to qualify for a return.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack Your Items
Carefully place the items back into their original NYRALONDON packaging, ensuring fragile home goods are securely padded to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing